Refund policy

Refund policy

Thanks for shopping at Serene Herbs.

If you are not entirely satisfied with your purchase, we're here to help. Email zikilfl58472@outlook.com within 30 days of delivery for return/refund assistance.

To initiate a return, please contact us at zikilfl58472@outlook.com; We do not accept returns that are sent to us without prior authorization. Once your return request is approved, we will provide specific shipping instructions and the return address for your package.

If you haven’t received your refund after 7 business days from our confirmation, please contact us at zikilfl58472@outlook.com